A Practical Guide to Improving Web Accessibility

Cynthia Ng
New Westminster Public Library
Peer-Reviewed

This article is intended to provide guidance on making library websites and other digital content accessible within the constraints of most organizations’ technological environments. Accessibility can mean different things depending on the context, but the focus in this article is on web accessibility, which the World Wide Web Consortium (W3C) defines as “enabling people with disabilities to participate equally on the Web” (W3C, 2016). Many existing articles provide an overview of the big picture aspects of accessibility, including benefits to the organization, legislation, statistics , and general principles. The focus of this piece is on specific best practices and guidelines, as well as their benefits for content creators, who frequently have limited access to edit digital content and cannot always apply recommended solutions that assume full control and access.

How Much Research is Enough?

Susanna Galbraith
McMaster University
Dialog Box

What do you do when you are expected to conduct a rigorous research study, yet don’t believe rigor necessary to make design decisions? Often the quick and dirty is regarded with skepticism. On the other hand, more intensive research is too time-consuming, and not always necessary when the goal is selecting a label for a drop-down menu. Using Erika Hall’s book Just Enough Research as a framework, I will propose strategies for increasing buy-in to give your project a better chance at success.

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